We will happily accept returns on new/unworn clothing within 14 days from when your order was received. This rule only applies to qualified orders. Please view our "Guidelines" section below for additional details.
Here are a few easy steps:
- Please view our guidelines below to ensure you qualify for a return.
- Please email us in regards to your return/exchange BEFORE you ship back your item(s). Email: firstname.lastname@example.org
- Once our friendly customer service team contacts you, please ship to this address & include your order #.
Monika Rose San Francisco
P.O. BOX 623
Mountain View, CA 94042
- All Festival and/or Pop-Up Shop purchases are FINAL SALE.
- All purchases used with a "COUPON CODE" are FINAL SALE.
- All "SALE" & "CLEARANCE" items are FINAL SALE.
- All Jewelry/Accessories are FINAL SALE.
- International Orders are FINAL SALE.
- All items must be new and unworn with original tags attached.
A few more details:
- Shipping costs are non-refundable. Customers are responsible for return shipping costs.
- We highly suggest to use a trackable shipping label when sending back your items as we are not responsible for lost or stolen packages.
- Once we receive your returned item(s), you will receive a refund back to your original form of payment within 2-5 business days.
- Items received as a gift are only valid for store credit.